Returns & Exchanges

At Sebago, we stand by the quality of our craftsmanship and offer a 30-day return window for items in their original, unworn condition. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and size exchanges.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Place the unworn footwear in its original branded box and pack it securely inside a shipping carton to prevent damage during transit.

  • 3.
    Attach Shipping Label

    Download and print the prepaid shipping label provided via the portal and affix it clearly to the outside of your return package.

  • 4.
    Drop Off and Track

    Hand your package to the designated courier service and retain your tracking receipt until your refund or exchange has been processed.